Help centre

Is this a different system from the app?

No. The website uses the same JWT, packages, bidding, payments, and tracking APIs as the Mobile app.

Can I send a package on the web and have a driver pick it up from the phone app?

Yes. That is the intended architecture. Listing a package here publishes it to the directional loadboard.

Do I need email verification to start?

Not for this release. Register with email, phone, and password, then create a package.

Where do drivers confirm pickup?

On the mobile app, with OTP and geofence. The website is read-only for live delivery confirmation.

How are drivers paid?

Payouts are batched after delivered shipments. Card data is handled by Yoco, not stored by Kombi Couriers.